State Farm® Insurance Agent Matt Hatchel
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Vesta Van Cleaf
March 18, 2025
"State Farm has provided a seamless process with getting my car towed to a collision company, and dropping off a rental car to my job so that I didn't have to leave my place of employment to try to take care of all of this hit/miss accident situation, and working with Justice Williams, the customer service representative handling my claim has provided the best customer experience ! So Bravo State Farm Insurance!"
alice sprockel
September 10, 2024
"Excellent Service, Derick Johnson, one of a kind, Thank you in a million! Every office need people like this!"
"Hi Alice, thank you for leaving a great review! I am glad Derek was able to stop by and help you out. Let us know if you ever need anything else. "
Muhannad Hassan
June 11, 2024
"Excellent service"
"Thank you for the review and if you need anything please do not hesitate to reach out by phone, text, email or even stopping by the office!"
Brandon M
December 12, 2023
"Derek was great; Personable, thorough and easy/quick to contact for follow up questions."
"Welcome to our agency Brandon! We agree that Derek is great and if he is ever not available, any of our licensed staff is here to help!"
Natalie Peters
November 10, 2023
"I love Matt Hatchel. He’s great & always available to take a call to help me with rental insurance or verification for rental car purposes. Would highly recommend."
"Hey Natalie, Thank you recommending my agency! We are do our best to assist whether it is something simple like taking a payment or big like a house fire claim. Don't hesitate to give us a call no matter what!"
Randy Kelly
October 12, 2023
"I recently came to Matt's agency through Lindsey BaVier. I was with impressed with her professionalism and she stayed in touch with me constantly. They saved me money with more coverage. I highly recommend them"
"Thank you for the review Randy! Lindsey is truly an asset to our agency we love that she was able to help you out. Please call\text\email us if there is anything your need. Thanks, Matt"
Lauren Heater
April 13, 2023
"My experience with Matt has always been wonderful. My fiancé needed new insurance as he was way overpaying through Geico and Matt responded to me immediately and had him added within minutes with such a fantastic rate. Thank you Matt and team!"
"Thank you for the AWESOME review Lauren! We love seeing reviews like this pop up and so happy we were able to assist! If you need anything do not hesitate to Call \ Text \ Email us at any time."
Carly Sinclair
January 30, 2023
"Matt is a GREAT agent! I moved from Ohio to Florida and got in an accident in a brand new vehicle very shortly after moving. I still had my Ohio insurance. Long story short, the state of Florida has repeatedly been asking for my proof of insurance (on threat of suspending my license), and Matt is always there to help me even though I’ve transitioned to a new agent in Florida. So so thankful for all of his help. Can’t recommend him enough!!!"
"Thank you for the review Carly! I know how frustrating something like this can be so if FL needs anything just let us know. If you ever move back to Ohio (anywhere in Ohio) please let us know."
Tia Tennant
January 13, 2023
"My experience with Matt Hatchel-State Farm Insurance was been nothing but amazing! Lindsey has been so wonderful to work with. Anytime I have called the office, I am met with exceptional customer service! Highly recommend!"
"Thank you for the review Tia! Lindsey does an amazing job and we love seeing clients who feel the same way! "
Patricia Noonan
January 12, 2023
"Excellent customer service. Lindsey has assisted me a couple of times and she is a delight to work with. She returns calls quickly and finds the information I need when she does not immediately have the answer."
"Thank you for the wonderful compliments of Lindsey! I could not agree with you more that she is a delight! IF Lindsey is ever not available, we have 4 more team members ready to assist."
Mr. B
October 24, 2022
"Always got me when I need them!!"
"Thanks Mr. B! We love seeing reviews like this and will keep doing our best! "
Jessica Bennett
June 16, 2022
"Very patient and beyond helpful! I've been with State Farm no more than 9 months before I decided to finance my first car. They walked me through every step and answered every question I had. They even worked with me on budgeting between my insurance and car payments. Out of all of the insurance companies I have used, they have set the bar and exceeded any expectations I could have ever imagined. Thanks Derek and Matt!"
"That is what we are here to do! We would give you a 5 Star review if we could Jessica!"
Hawah Dahiru
April 12, 2022
"Never been disappointed with state farm. Will recommend this to anyone 👌."
"Thank you Hawah for trusting us with your insurance needs!"
