Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Muhannad Hassan

Muhannad Hassan

June 11, 2024

5  out of  5 rating by Muhannad Hassan
"Excellent service"
Profile photo of Stacey Brooks

Stacey Brooks

February 26, 2024

5  out of  5 rating by Stacey Brooks
"Matt was very helpful and quick to get us a quote for home and auto insurance. When we were ready to set up the account he reached out to our current agent to cancel and set up our new account within a day. Matt made the process super easy!"
Profile photo of Brandon M

Brandon M

December 12, 2023

5  out of  5 rating by Brandon M
"Derek was great; Personable, thorough and easy/quick to contact for follow up questions."
Profile photo of Tracy Goleman

Tracy Goleman

November 15, 2023

5  out of  5 rating by Tracy Goleman
"Halie was fantastic and very personable. I am glad she will be handling my insurance needs now and in the future!"
Profile photo of Natalie Peters

Natalie Peters

November 10, 2023

5  out of  5 rating by Natalie Peters
"I love Matt Hatchel. He’s great & always available to take a call to help me with rental insurance or verification for rental car purposes. Would highly recommend."
Profile photo of Siva Prakash

Siva Prakash

October 12, 2023

5  out of  5 rating by Siva Prakash
"Absolutely fantastic to work with Matt to have this insurance for my car...He understands my requirement and gave me the best quotes...Much appreciated to have spoken with Matt on this...Thanks"
Profile photo of Randy Kelly

Randy Kelly

October 12, 2023

5  out of  5 rating by Randy Kelly
"I recently came to Matt's agency through Lindsey BaVier. I was with impressed with her professionalism and she stayed in touch with me constantly. They saved me money with more coverage. I highly recommend them"
Profile photo of Mike Cafarella

Mike Cafarella

May 5, 2023

5  out of  5 rating by Mike Cafarella
"I was with my pervious Auto and Homeowners Insurance company for years and didn't think twice about the premiums. The renewal costs came out a couple months ago and I noticed my premium went up more than $800/year on my combined home and auto. I immediately called Matt and his team at State Farm and they took excellent care of my family and I. They went over everything in detail and actually asked me how I felt, which was a nice touch. Top notch service for a top notch team. THANK YOU!"
Profile photo of Lauren Heater

Lauren Heater

April 13, 2023

5  out of  5 rating by Lauren Heater
"My experience with Matt has always been wonderful. My fiancé needed new insurance as he was way overpaying through Geico and Matt responded to me immediately and had him added within minutes with such a fantastic rate. Thank you Matt and team!"
Profile photo of sammy ahferom

sammy ahferom

April 6, 2023

4  out of  5 rating by sammy ahferom
"Wonderful customer service exquisite service as well glad to choose state farm. It all started with my mother and is so far passed down through me and maybe my sibling as well thanks again Matt, Hayley, and Derek."
Profile photo of Carly Sinclair

Carly Sinclair

January 30, 2023

5  out of  5 rating by Carly Sinclair
"Matt is a GREAT agent! I moved from Ohio to Florida and got in an accident in a brand new vehicle very shortly after moving. I still had my Ohio insurance. Long story short, the state of Florida has repeatedly been asking for my proof of insurance (on threat of suspending my license), and Matt is always there to help me even though I’ve transitioned to a new agent in Florida. So so thankful for all of his help. Can’t recommend him enough!!!"
Profile photo of Christine Carpenter

Christine Carpenter

January 15, 2023

5  out of  5 rating by Christine Carpenter
"Lindsey was amazing at helping me switch my coverage from another company! She took the time to answer all my questions and in the end she saved me thousands of dollars on my yearly premiums while providing better overall coverage on my home and automobiles! I cannot be happier with the service I received!! I cannot recommend her enough! Thank you Lindsey!!"
Profile photo of Tia Tennant

Tia Tennant

January 13, 2023

5  out of  5 rating by Tia Tennant
"My experience with Matt Hatchel-State Farm Insurance was been nothing but amazing! Lindsey has been so wonderful to work with. Anytime I have called the office, I am met with exceptional customer service! Highly recommend!"
Profile photo of Lou Calabrese

Lou Calabrese

January 13, 2023

5  out of  5 rating by Lou Calabrese
"Awesome service, the agent I deal.with, Lindsay, is amazing."
Profile photo of Patricia Noonan

Patricia Noonan

January 12, 2023

5  out of  5 rating by Patricia Noonan
"Excellent customer service. Lindsey has assisted me a couple of times and she is a delight to work with. She returns calls quickly and finds the information I need when she does not immediately have the answer."
Profile photo of Shelby Dermer

Shelby Dermer

December 5, 2022

5  out of  5 rating by Shelby Dermer
"Tim Sonick was great to work with. Had me setup in no time."
Profile photo of Mr. B

Mr. B

October 24, 2022

5  out of  5 rating by Mr. B
"Always got me when I need them!!"
Profile photo of JaVana Randal-Kacar

JaVana Randal-Kacar

June 20, 2022

5  out of  5 rating by JaVana Randal-Kacar
"When I called on Matt Hatchel-State Farm for my auto Insurance needs I felt as if I were speaking with a friend who has my best interest in mind, not to mention the kindness showed to my pockets:-)"
Profile photo of Jessica Bennett

Jessica Bennett

June 16, 2022

5  out of  5 rating by Jessica Bennett
"Very patient and beyond helpful! I've been with State Farm no more than 9 months before I decided to finance my first car. They walked me through every step and answered every question I had. They even worked with me on budgeting between my insurance and car payments. Out of all of the insurance companies I have used, they have set the bar and exceeded any expectations I could have ever imagined. Thanks Derek and Matt!"
Profile photo of Dave Miller

Dave Miller

May 21, 2022

5  out of  5 rating by Dave Miller
"Very professional and knowledgeable....Shopped all the major companies and State Farm came in on top... Derek Thompson was my agent and I highy recommend him..."
Profile photo of Hawah Dahiru

Hawah Dahiru

April 12, 2022

5  out of  5 rating by Hawah Dahiru
"Never been disappointed with state farm. Will recommend this to anyone 👌."
Profile photo of George Graham

George Graham

March 8, 2022

5  out of  5 rating by George Graham
"Great service. Helpful and courteous. Would recommend."
Profile photo of Roger Guhl

Roger Guhl

December 10, 2021

5  out of  5 rating by Roger Guhl
"Great service from Matt and his team"
Profile photo of tiffany Jean

tiffany Jean

October 30, 2021

5  out of  5 rating by tiffany Jean
"I switched to matt i have never had no issues I do not have any complaints they fixed it right at the same day now I got my daughter on my policy which I'm leaving State and they turned it straight over to her so now she's got insurance on her truck and they did an awesome job a+++"
Profile photo of KC


October 17, 2021

5  out of  5 rating by KC
"Matt is always a great help and I’ve never had any problems"